111 lines
3.5 KiB
Text
111 lines
3.5 KiB
Text
ifdef::website[]
|
|
Support instructions
|
|
====================
|
|
endif::website[]
|
|
|
|
|
|
There are various ways to obtain support for NUT.
|
|
|
|
Documentation
|
|
-------------
|
|
|
|
- First, be sure to read the link:docs/FAQ.html[FAQ]. The most common problems are already
|
|
addressed there.
|
|
|
|
ifdef::website[]
|
|
- Else, you can read the link:docs/user-manual.chunked/index.html[NUT User Manual].
|
|
endif::website[]
|
|
ifndef::website[]
|
|
- Else, you can read the linkdoc:user-manual[NUT user manual].
|
|
endif::website[]
|
|
It also covers many areas about installing, configuring and using NUT.
|
|
The specific steps on system integration are also discussed.
|
|
|
|
- Finally, link:docs/man/index.html#User_man[User manual pages] will also
|
|
complete the User Manual provided information. At least, read the manual
|
|
page related to your driver(s).
|
|
|
|
Mailing lists
|
|
-------------
|
|
|
|
If you have still not found a solution, you should search the lists before
|
|
posting a question.
|
|
|
|
Someone may have already solved the problem:
|
|
|
|
ifdef::backend-xhtml11[]
|
|
|
|
++++++++++++++++++++++++++++++++++++++
|
|
<form action="http://www.google.com/search" method="get">
|
|
<input maxlength="2048" name="as_q" size="25" type="text">
|
|
<input name="as_oq" type="hidden" value="nut-upsuser nut-upsdev">
|
|
<input name="domains" value="lists.alioth.debian.org" type="hidden">
|
|
<input name="sitesearch" value="lists.alioth.debian.org" type="hidden">
|
|
<input name="btnG" value="Search NUT lists" type="submit">
|
|
</form>
|
|
++++++++++++++++++++++++++++++++++++++
|
|
|
|
endif::backend-xhtml11[]
|
|
|
|
ifndef::backend-xhtml11[]
|
|
|
|
link:http://www.google.com/search?as_q=&as_oq=nut-upsuser+nut-upsdev&domains=lists.alioth.debian.org&sitesearch=lists.alioth.debian.org&btnG=Search+NUT+lists[search on the NUT lists using Google]
|
|
|
|
endif::backend-xhtml11[]
|
|
|
|
Finally, you can *subscribe* to a NUT mailing list to:
|
|
|
|
Request help
|
|
~~~~~~~~~~~~
|
|
|
|
Use the link:http://lists.alioth.debian.org/mailman/listinfo/nut-upsuser[NUT Users]
|
|
mailing list.
|
|
|
|
In this case, be sure to include the following information:
|
|
|
|
- OS name and version,
|
|
- exact NUT version,
|
|
- NUT installation method: from source tarball, package or subversion,
|
|
- exact device name and related information (manufacturing date, web pointers, ...),
|
|
- complete problem description, with any relevant trace, like system log excerpt,
|
|
and driver debug output. You can obtain this last using the following command,
|
|
as root and after having stopped NUT:
|
|
|
|
/path/to/driver -DDDDD -a <upsname>
|
|
|
|
If you don't include the above information in your help request, we will not be
|
|
able to help you!
|
|
|
|
Post a patch, ask a development question, ...
|
|
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
|
|
|
|
Use the link:http://lists.alioth.debian.org/mailman/listinfo/nut-upsdev[NUT Developers]
|
|
mailing list.
|
|
|
|
Refer to the
|
|
ifdef::website[]
|
|
link:docs/developer-guide.chunked/index.html[NUT Developer Guide]
|
|
for more information, and the chapter on how to
|
|
link:docs/developer-guide.chunked/ar01s03.html#_submitting_patches[submit patches].
|
|
endif::website[]
|
|
ifndef::website[]
|
|
linkdoc:developer-guide[NUT Developer Guide]
|
|
for more information, and the chapter on how to
|
|
link:../developer-guide.chunked/ar01s03.html#_submitting_patches[submit patches].
|
|
endif::website[]
|
|
|
|
|
|
Discuss packaging and related topics
|
|
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
|
|
|
|
Use the link:http://lists.alioth.debian.org/mailman/listinfo/nut-packaging[NUT Packagers]
|
|
mailing list.
|
|
|
|
Refer to the
|
|
ifdef::website[]
|
|
link:docs/packager-guide.chunked/index.html[NUT Packager Guide]
|
|
endif::website[]
|
|
ifndef::website[]
|
|
linkdoc:packager-guide[NUT Packager Guide]
|
|
endif::website[]
|
|
for more information.
|